Terms & Conditions


Thank you for your interest in TJHerbs products. We welcome you to email us the Order Form, or through our website www.TJHerbs.com, or via toll free line 855-564-3727. A friendly price and discount will be applied to your VIP Memberaccount.

Please provide the following information when you order: your name, telephone number, address, name of the product(s), item number, quantity, method of payment, un-expired L.Ac. or DOM License  or seller’s permit. No minimum order is required.
Orders are shipped via USPS or Fedex. Shipping fees are concurrent with USPS?Fedex rates. Prices, shipping fees and terms& conditions are subject to change without prior written notice.


Credit cards, debit cards, Check or wire transfer etc. are accepted for payments.


Please contact us for authorization and instructions before returning an item. You agree to inspect all products and packaging immediately upon receipt. We would not accept the return of opened products. After authorization/instructions, unopened products may be returned within 155 days, with a copy of the original invoice, for refund, exchange or credit. We will gladly exchange your unopened product or credit your account for up to 30 days following your initial purchase, but we do not accept returns made later than 30 days after purchase. These policies help us to both safeguard the purity and quality of our products, and keep costs down for you.


The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site and our products constitutes your agreement to all such Terms. Please read the terms carefully, and keep a copy of the Agreement for your reference. If you do not agree to these terms and conditions, please do not use this site.

    Our products are offered to licensed healthcare practitioners  (DOM, L.Ac.) and TCM students who are proficient in herbal prescription only. Valid license required. Accredited O.M. students please contact customer service before making an account. Purchaser must agree to all terms, any special request must be approved with written permission of TJherbs Inc./or Seller/ or its suppliers. The purchasers accept full responsibility for safe and proper use of the products, and agree to indemnify and hold TJherbs Inc./or Seller/ or its suppliers harmless from any consumer claims against products supplied by them and their ultimate use.

    We reserve the right to refuse service.

    We reserve the right to cancel your account or orders if any of the terms are violated.

    The purchaser must accept full responsibility for the safe and proper use of the products. TJherbs Inc./or Seller/ or its suppliers is not responsible for any consumer claims against products purchase for its ultimate use.

    Purchaser must read and accept any online sale/promotions fine prints listed with online sale/promotion notices. Purchaser also must accept special return-policies sale/promotions may have.

    Purchaser must double check all items in his/her order against packaging list/invoice upon receipt. Any errors must be notified to TJherbs Inc./or Seller/ or its suppliers within 2 business days. We reserve the right to refuse any claims made after 2 business days. If package arrived damaged, purchaser must take photos and email them with description of how package arrived. Please keep all damaged boxes, as it may be needed for claims by shipping carriers.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. It does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. It does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. 


Limitation of Liability

In no event shall TJherbs Inc./or Seller/ or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse or the inability to use of our products or the performance of the products, even if has been advised of the possibility of such damages. TJherbs Inc./or Seller/ or its suppliers will not be responsible for any loss or injury resulting from defects in the items sold or from the subsequent use of the items. Buyer expressly agrees as a condition of the purchase of these items that it will indemnify and hold Seller harmless from any and all claims that may hereafter at any time be asserted by any subsequent owner or user of the items sold hereunder or asserted by any agent or employee of such user or by any third party arising from any purported defect in the items or by reason of the use of these items.  

Force Majeure

TJherbs Inc./or Seller/ or its suppliers shall not be liable or responsible to Buyer, nor be deemed to have defaulted or breached this Contract, for any failure or delay in fulfilling or performing any term of this Contract when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of Seller including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.



 You agree to indemnify, defend and hold harmless TJherbs Inc./ Seller/ its suppliers, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or Services, Products, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. TJherbs Inc./ Seller/ its suppliers reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with TJherbs Inc/Seller in asserting any available defenses.


Liability Disclaimer

The information, software, products and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. TJherbs Inc./ Seller/ its suppliers may make improvements and/or changes in the site at any time.


TJherbs inc/ or seller /or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. TJherbs inc/ or seller /or its suppliers hereby disclaim all warranties and conditions with regard to the information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.


To the maximum extent permitted by applicable law, in no event shall TJherbs Inc/Seller be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if TJherbs Inc/Seller or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of the liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any other terms of use, your sole and exclusive remedy is to discontinue using the site.


By approving any quote or by purchasing or ordering the goods and/or services based on our confirmation, you agree to be bound by the terms and conditions on this page (terms and conditions).  


Changes to Terms

TJherbs Inc./ Seller/ its suppliers reserves the right, in its sole discretion, to change the Terms under this website offered. The most current version of the Terms will supersede all previous versions. We encourages you to periodically review the Terms to stay informed of our updates.